Refund Policy

Refund Policy Mattresses and items purchased from www.secondslumber.com (hereby referred to as “the site”) are non-refundable UNLESS one or more of the following conditions are met:

The mattress/item is not as clean or in the condition as described/seen in the photos provided to Second Slumber.
Only employees/operators of Second Slumber are to determine whether this condition in the refund policy has been met.

The mattress/item was purchased with the OPTIONAL 30-night sleep trial AND the date on the receipt/invoice is no more than 30 days old when the customer has contacted Second Slumber at customercare@secondslumber.com

Second Slumber reserves the right to decline any request for a refund if it’s deemed that the customer is not behaving within the spirit of the program.